Conditions of Use

Company
NEOS Co.ltd monocolle
Manager
Naozumi Saka
POST CODE
607-8482
Country
Japan
Address
83-6 obyashicho kitakazan yamashinaku Kyoto 607-8482 Japan
Holiday
Saturday Sunday Japanese National Holidays
Commission

OVERSEA EMS : 500YEN
For strong packing and shipping insurance
Delivery time
In stock : 2,3days to make ready shipment
Out of stock : We will inform the shipment day
Payment
Settlement currency : Japanese Yen
DAIBIKI (for JAPAN) or Check/Money Order

PAY PAL(for oversea ) about PAYPAL
Delivery
TO JAPAN KURONEKO YAMATO
OVERSEA EMS (International speed mail)about EMS
We provide Tracking number after shipment.
Delivery day
(after sending)
Usually, ten days from one week
INVOICE
We have to put invoice out side box
Please do not ask to write low valu invoice
TAX
It may tax it in the customs of your country.
Returns or Exchange
After ships it from Japan of the overseas shipment, neither returned goods nor the exchange can be done.
Except for the mis-delivery and the delivery damage.
Rejected article
Make contact to our company immediately(please contact us by email within 7 days.) if an accident such as damage in the middle of the delivery and mis-delivery occurs.We will send you the no damage product back to you as soon as possible.
please acknowledge that we may not be able to return it quickly due to the exchange product is sold out.
Returning goods postage
Postage for the returning goods exchange becomes the full amount guest burden at the guest reason.