Conditions of use

Company
NEOS Co.ltd monocolle
Managers
Naozumi Saka
POST CODE
607-8482
Country
Japan
Address
83-6 obyashicho kitakazan yamashinaku Kyoto 607-8482 Japan
Holiday
Saturday Sunday Japanese National Holidays
Delivery time
In stock: 2,3days to make ready shipment
Out of stock: We will inform the shipment day
Payment
Settlement currency: Japanese Yen
DAIBIKI (for JAPAN) or Check / Money Order
STRIPE CREDIT CARD PAYMENT
PAY PAL (for oversea) about PAYPAL
Delivery
TO JAPAN KURONEKO YAMATO
OVERSEA EMS (International speed mail) about EMS
Or DHL (Customers can not choose either one)
We provide tracking number after shipment.
Delivery day
(After sending)
Usually, ten days from one week
INVOICE
We have to put invoice out side box
Please do not ask to write low value invoice
TAX
It may tax it in the customs of your country.
Japanese Tax 10% will Overseas commission and insurance fee
Returns or exchanges
After ships it from Japan of the overseas shipment, neither returned goods nor the exchange can be done.
Except for the mis-delivery and the delivery damage.
Rejected articles
Make contact to our company immediately (please contact us by email within 7 days.) If an accident such as damage in the middle of the delivery and mis-delivery occurs.We will send you the no damage product back to you as soon as possible .
please acknowledge that we may not be able to return it quickly due to the exchange product is sold out.
Returning goods postage
Postage for the returning goods exchange becomes the full amount guest burden at the guest reason.

Privacy Policy

Privacy
Use individual information (in such cases as the name, the telephone number, the address, the e-mail address, the birthday and the credit number) only for our business accomplishment, and it is managed. It isn't disclosed to the third party without agreement in advance when it has indication asked based on authority to decide as the law from the public organization such as government and municipal offices.

 

1 monocolle.com This site informs you of our policies regarding the collection, use and disclosure of Personal Information we receive from users of the Site.

2 monocolle.com we recognize that privacy of your personal information is important.Here is information on what types of personal information we receive and collect when you use and visit monocolle.com, and how we safeguard your information. We never sell your personal information to third parties.

3 We use your Personal Information only for providing and improving the Site.By using the Site, you agree to the collection and use of information in accordance with this policy.

4 As with most other websites, we collect and use the data contained in log files. The information in the log files include your IP (internet protocol) address, your ISP (internet service provider, such as AOL or Shaw Cable), the browser you used to visit our site (such as Internet Explorer or Firefox), the time you visited our site and which pages you visited throughout our site. In addition, we may use third party services such as Google Analytics that collect, monitor and analyze this ..

5 Cookies are files with small amount of data, which may include an anonymous unique identifier.Cookies are sent to your browser from a web site and stored on your computer's hard drive.

6 Like many sites, we use “cookies” to collect information.You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.However, if you do not accept cookies, you may not be able to use some portions of our Site.

7.We also use third party advertisements on to support our site monocolle.com. Some of these advertisers may use technology such as cookies and web beacons when they advertise on our site, which will also send these advertisers (such as the Google AdSense program) information including your IP address, your ISP, the browser you used To visit our site, and in some cases, whether you have Flash installed. This is generally used for geotargeting purposes (showing PNG real estate ads to someone in PNG, for example) or showing certain ads based on specific sites visited.

8.The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure.While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

 

 

Terms of Service

Specified Commercial Transaction Law

Merchant
NEOS CO, LTD (monocolle  sites)
Name of Chief Operating Officer
Naozumi Osaka
Zip Code
607-8482
Address
83-6 Kitahanayama Obayashicho, Yamashina-ku, Kyoto, Kyoto Prefecture
Description of charges other than product price
In the case of postage and cash on delivery settlement, a commission will be charged.
Application Expiration Date
Within one month after ordering the product
Defective product
Please contact us immediately if there is an accident such as damage during delivery or incorrect delivery. We will send you a replacement as soon as possible, with both shipping and handling being our responsibility.
consumption tax
Domestic price including tax. When shipping overseas, overseas shipping fee and insurance fee will be charged.
Selling Volume
From one
Delivery time

XNUMX days from the next day
Normally ordered items about 1 week to 10 days
Made-to-order products It may take more than 2 months.
PayPal payment
Cash on delivery PAYPAL STRIPE
Shipping method
Domestic Kuroneko Yamato
Payment Deadline
PAYPAL within 1 week
Return Period/ Returns
Returns and exchanges are limited to unopened and unused items. (Some helmets, racing suits, shoes and gloves can be exchanged for size.) Upon arrival of the product, please contact our shop in advance within XNUMX days and return it to the address below using the method specified by our shop. If returned without contact, we may not be responsible for further processing. Please contact us in advance.In the case of overseas shipment We cannot accept returns or exchanges after shipment of products. Please be forewarned.
Return Fees

For customer convenience: Please pay.
Please contact us immediately if there is an accident such as damage during delivery or incorrect delivery. We will send you a replacement as soon as possible, with both shipping and handling being our responsibility.
Name or service name
NEOS CO, LTD / monocolle
Phone
075-950-1245
Telephone reception hours weekdays 9: 00-18: 00
Public email address
monocolle@ nifty.com
homepage address
www.monocolle.com

Privacy Policy

Personal information (name, phone number, address, e-mail address, birthday, credit number, etc.) is used and managed only for the execution of our business. We will not disclose to third parties without prior consent, unless requested to do so by a public agency such as a government agency based on the authority stipulated by law.