Conditions of Use

Company
NEOS Co.ltd monocolle
Manager
Naozumi Saka
POST CODE
607-8482
Country
Japan
Address
83-6 obyashicho kitakazan yamashinaku Kyoto 607-8482 Japan
Holiday
Saturday Sunday Japanese National Holidays
Delivery time
In stock : 2,3days to make ready shipment
Out of stock : We will inform the shipment day
Payment
Settlement currency : Japanese Yen
DAIBIKI (for JAPAN) or Check/Money Order
STRIPE CREDIT CARD PAYMENT
PAY PAL(for oversea ) about PAYPAL
Delivery
TO JAPAN KURONEKO YAMATO
OVERSEA EMS (International speed mail)about EMS
Or DHL  (Customers can not choose either one)
We provide Tracking number after shipment.
Delivery day
(after sending)
Usually, ten days from one week
INVOICE
We have to put invoice out side box
Please do not ask to write low valu invoice
TAX
It may tax it in the customs of your country.
Japanese Tax 10% will Oversea commission and insurance fee
Returns or Exchange
After ships it from Japan of the overseas shipment, neither returned goods nor the exchange can be done.
Except for the mis-delivery and the delivery damage.
Rejected article
Make contact to our company immediately(please contact us by email within 7 days.) if an accident such as damage in the middle of the delivery and mis-delivery occurs.We will send you the no damage product back to you as soon as possible.
please acknowledge that we may not be able to return it quickly due to the exchange product is sold out.
Returning goods postage
Postage for the returning goods exchange becomes the full amount guest burden at the guest reason.

Privacy Policy

Privacy
Use individual information (in such cases as the name, the telephone number, the address, the e-mail address, the birthday and the credit number) only for our business accomplishment, and it is managed. It isn’t disclosed to the third party without agreement in advance when it has indication asked based on authority to decide as the law from the public organization such as government and municipal offices.

 

1 monocolle.com This site informs you of our policies regarding the collection, use and disclosure of Personal Information we receive from users of the Site.

2 monocolle.com we recognize that privacy of your personal information is important. Here is information on what types of personal information we receive and collect when you use and visit monocolle.com, and how we safeguard your information.  We never sell your personal information to third parties.

3 We use your Personal Information only for providing and improving the Site. By using the Site, you agree to the collection and use of information in accordance with this policy.

4 As with most other websites, we collect and use the data contained in log files.  The information in the log files include  your IP (internet protocol) address, your ISP (internet service provider, such as AOL or Shaw Cable), the browser you used to visit our site (such as Internet Explorer or Firefox), the time you visited our site and which pages you visited throughout our site. In addition, we may use third party services such as Google Analytics that collect, monitor and analyze this .

5 Cookies are files with small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and stored on your computer’s hard drive.

6 Like many sites, we use “cookies” to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.

7.We also use third party advertisements on to support our site monocolle.com.  Some of these advertisers may use technology such as cookies and web beacons when they advertise on our site, which will also send these advertisers (such as the Google AdSense program) information including your IP address, your ISP , the browser you used to visit our site, and in some cases, whether you have Flash installed.  This is generally used for geotargeting purposes (showing PNG real estate ads to someone in PNG, for example) or showing certain ads based on specific sites visited.

8.The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

 

 

ご利用規約

特定商取引法に基づく表記

販売業者
有限会社NEOS  (monocolle  site)
運営統括責任者名
阪 直純
郵便番号
607-8482
住所
京都府京都市山科区北花山大林町83-6
商品代金以外の料金の説明
別途送料と代引き決済の場合は手数料がかかります。
申込有効期限
商品注文後1ヶ月以内
不良品
配送途中の破損、誤納品などの事故がございましたら、至急、弊社までご連絡下さい。送料・手数料ともに弊社負担で、早急に代替品をご送付いたします。
消費税
日本国内 税込価格 海外発送時は海外発送手数料及び保険代となります。
販売数量
1個から
引渡し時期

在庫商品  最短翌日から3日程度
通常取り寄せ商品  約1週間から10日
受注生産品 2ヶ月以上かかる場合が御座います。
お支払い方法
代引き PAYPAL STRIPE
配送方法
国内 クロネコヤマト
お支払い期限
PAYPAL 1週間以内
返品期限
返品・交換は、未開封・未使用のものに限らせていただきます。(一部のヘルメット レーシングスーツ シューズ グローブなどサイズ交換は可能です)商品到着後、7日以内に必ず事前に当店までご連絡の上、当店指定の方法で、下記の住所まで返送してください。ご連絡が無く返送されました場合、当店ではその後の処理に責任を持てない場合がございます。必ず事前に弊社までご連絡ください。海外発送の場合 商品の出荷後の返品交換は承れません。予めご了承下さい。
返品送料

お客様都合の場合:ご負担下さい。
配送途中の破損、誤納品などの事故がございましたら、至急、弊社までご連絡下さい。送料・手数料ともに弊社負担で、早急に代替品をご送付いたします。
屋号またはサービス名
有限会社NEOS / monocolle
電話番号
075-950-1245
電話受付時間 平日9:00~18:00
公開メールアドレス
monocolle@nifty.com
ホームページアドレス
www.monocolle.com

個人情報保護方針

個人情報(氏名、電話番号、住所、e-mailアドレス、お誕生日、クレジット番号等)は、弊社の業務遂行のためにのみ利用し管理しています。官公庁等の公的機関から法律に定める権限に基づき開示を求められた場合以外は、事前の同意なく第三者への開示はいたしません。